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Privacy Policy
Your Privacy
We are committed to protecting your privacy and handling your data with care and transparency.
Last updated: December 15, 2024
Our Commitment
Privacy Promise
Secure by Default
Your data is encrypted and protected with industry-standard security measures.
Full Transparency
We clearly explain what data we collect, how we use it, and who we share it with.
Your Control
You have full control over your data with the right to access, modify, or delete it.
Information We Collect
Personal Information
When you interact with our services, we may collect:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through Stripe)
- Account credentials and authentication data
- Communication preferences and newsletter subscriptions
Automatically Collected Information
We automatically collect certain information about your device and usage:
- IP address and geographic location
- Device type, browser information, and operating system
- Pages visited, time spent on our site, and referral sources
- Cookies and similar tracking technologies
- Purchase history and browsing behavior
How We Use Your Information
Primary Uses
We use your information to:
- Process and fulfill your book orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Deliver newsletters and updates about new books and content
- Improve our website and services based on usage patterns
Communication
We may contact you for:
- Order-related communications and shipping updates
- Account security notifications
- Newsletter content and book recommendations (with your consent)
- Customer service and support requests
- Important policy changes and legal notices
Information Sharing
Service Providers
We share information with trusted third parties who help us operate our business:
- Payment processors (Stripe) for secure transaction processing
- Shipping carriers for order fulfillment and delivery
- Email service providers for newsletters and communications
- Authentication services (Clerk) for secure account management
- Website analytics providers to understand user behavior
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal obligations and court orders
- Protect our rights, property, and safety
- Enforce our terms of service and policies
- Prevent fraud, abuse, or illegal activities
- Respond to government requests and investigations
Data Security
Security Measures
We implement robust security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and vulnerability assessments
- Access controls and authentication for our systems
- Data backups and disaster recovery procedures
Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill orders
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Improve our services and customer experience
- Maintain accurate business and financial records
Your Privacy Rights
Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Communication Preferences
You can control how we communicate with you:
- Unsubscribe from newsletters at any time
- Opt out of promotional emails and marketing
- Update your communication preferences in your account
- Contact us directly to modify your preferences
- Note: Transactional emails (order confirmations) cannot be disabled
Children's Privacy
Age Restrictions
We are committed to protecting children's privacy:
- Our services are not intended for children under 13
- We do not knowingly collect information from children under 13
- Parents may contact us to review or delete their child's information
- We will promptly delete any information from children under 13
- Parental consent is required for children's data collection
Policy Changes
Updates and Notifications
We may update this privacy policy from time to time:
- Changes will be posted on this page with an updated date
- Significant changes will be communicated via email
- Continued use of our services constitutes acceptance
- We encourage regular review of this policy
- Previous versions are available upon request